Job Title: Return Planner.
CORE ROLES & RESPONSIBILITIES
[Primary R&Rs]
50% Load Planning & RA Management
- Contacting customers and scheduling pick-ups
- Creating return load and BOL in TMS
- Monitoring pick-ups
- Monitoring aging RA’s
- Support LG with returns related requests
20% Customer & Carrier Support
- Provide updates on status of returns
- Resolve issues pertaining to load and return
- Provide data and analysis on past returns
- Support Order Management and LG' request
[Secondary R&Rs]
20% AR Support
- Provide research pertaining to unresolved and/or any returns
- Request/Obtain/Provide PODs from carrier
- Initiate communication with carriers
- Use LG System to support such as GERP/Sales Portal and TMS
10% General Inquiries
- Ad-hoc tasks
- Pulling data
- Team support
REQUIREMENTS
- Education: Bachelor Degree
- Strong proficiency in Excel/Data (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large sets of data and run analysis for key insights
- Detail oriented w/ diligent mindset, efficient, time management
- At least 1 year of experience in logistics (Return/reverse logistics) is a plus
Job Type: Regular
Job Location: Englewood Cliffs, NJ 07632
Business Hours: Mon-Fri 08:00 AM to 5:00 PM
